Due to the nature* of golf ball printing no orders will be refunded after the initial proof was signed or after we have received the go-ahead via an email.
Golf ball printing is a specialised field. The printing area is very small and in some instances fonts can be as small as a millimeter high which means that sometimes script is so small that its hardly readible - it is therefore of high importance to check the actual size of your proof - if it seems to be too small rather ask our designer to enlarge the type. One also prints on an uneven surface and the surface is concave - which can lead to extruding. If you have not specified your Pantone colour (which carries an additional cost) we will try to the best of our ability to match that colour by ourselves.
If we have printed your golf balls in error - we will collect the balls at our cost via a courier, clean the balls and reprint the correct artwork. NO REFUNDS ON THE BALLS.